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Privacy Policy

At Streamline Connections Ltd, we are committed to protecting and respecting the privacy of our clients and candidates.

Our personal data privacy policy (including any other documents referred to in it) sets out the basis on which we process any personal data that we collect from you or about you that you provide to us or that we receive from other sources. By processing, we mean when we collect, use, store, delete and otherwise manipulate or access personal data.

If we ask you to provide information from which you can be identified,   including as a result of using our website, it will be used in accordance with this privacy policy, as it is varied from time to time.

Please read this policy carefully to understand our practices regarding your personal data and how we will treat it. We recommend that, from time to time, you visit our website to review this policy to stay up to date with any changes to it.

What establishes our data protection obligations to you?

Streamline Connections Ltd is required to process your personal data in accordance with the law.

The Data Protection Act 1998 (DPA) implements the EU Data Protection Directive 1995 (EU Directive 95/46/EC).

From 25 May 2018, the General Data Protection Regulation 2016 (EU Regulation 2016/679) will come into force; it replaces the DPA.

This privacy policy complies with the DPA, and has been updated to comply with the General Data Protection Regulation 2016 (the “GDPR”).

Our legal basis for processing your data

Legitimate interests

  • Article 6(1)(f) of the GDPR states that we can process your data where it "is necessary for the purposes of the legitimate interests pursued by [us] or by a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of [you] which require protection of personal data." 

We think it's reasonable to expect that if you are looking for employment or have posted your professional CV information on a job board or professional networking site, you are happy for us to collect and otherwise use your personal data to offer or provide our recruitment services to you, share that information with prospective employers and assess your skills against our bank of vacancies. A prospective employer may also want to double check any information you've given us, confirm your references, qualifications and criminal record, to the extent that this is appropriate and in accordance with legislation. 

Who is the Data Controller for Streamline Connections Ltd?

A data controller is a person or persons who determine the purposes for which and means by which personal data is processed. In other words, at Streamline Connections Ltd, we are a data controller and we require information about you in order to perform our service to you and help us to offer you a more tailored, efficient service. 

Streamline Connections Ltd has two business streams - our contract recruitment business and our permanent recruitment agency: we have one data controller as the data is accessed by both parts of the business.

By our contract recruitment business, we mean the assignment of fixed term, temporary work placements with various clients.

By permanent recruitment business, we mean the promoting and introduction of candidates to our clients.

In relation to both contract and recruitment businesses, we provide introductory services that result in interviews, offers of and placement in employment with our client businesses.

In all cases, Streamline Connections Ltd will be your data controller.

Streamline Connections Ltd is registered as a data controller with the Information Commissioner’s Office under Company registration number: 4792516 as ICO registration reference: Z1005833.


What personal data does Streamline Connections Ltd collect and process about you?

To assist you in locating employment and contract assignments, Streamline Connections Ltd will process personal data about its candidates, such as full name, postal address, e-mail address, landline and/or mobile phone numbers. 

If relevant, we may also collect and hold data such as details about your previous work references, CV’s and qualifications for the registered person who is seeking new employment. Further to this, if we find suitable contract assignments for you, we will require information including bank details, proof of eligibility to work in the UK, company and insurance documentation, photographic proof of identity and so forth to enable payments to be made in line with current UK employment regulations.

How does Streamline Connections Ltd collect this personal data?

When you register with Streamline Connections Ltd you will be directed to a web form requesting your consent for us to collect and store your personal information.  The form will allow you to specify exactly what information you wish us to process and how long we may store it.

Information that you give to us:

Personal data may be defined as information you provide to us, for example by filling in forms on our website or by corresponding with us by telephone, e-mail, post, social media or otherwise. During any telephone or Skype conversations, we may aim to collect personal information with regard to employment preferences, strengths and work experience which may be stored on your personal record. 

This personal data facilitates our ability to support your job search and to provide a basis for recommendation when short-listing candidates for a particular role.

If you are successful in an offer of contract temporary work, we will process your bank details, national insurance number and statutory tax details in order to fulfill the legal requirements under HMRC regulations whilst you are under those assignments.   

Streamline Connections Ltd will never share personal information or Curriculum Vitae with a third party without your explicit consent.

Information that we receive from other sources

This is the personal data that we receive about you from others. Depending on the relevant circumstances, this may include personal information from our Clients about you, your referees may disclose personal information about you and we may obtain information from third party sources such as LinkedIn and other job sites.  As a recruitment business, Streamline Connections Ltd also works closely with third parties such as umbrella company providers and previous employers. We also cooperate with and report to government agencies and regulatory bodies, such as the HMRC.

Cookies on the Streamline Connections Ltd website

Like most websites, our website uses cookies to distinguish you from other users and to improve your user experience. These are small text files stored in your web browser which can identify you (or your device) when visiting our website. They enable us to understand how you use the site and track any patterns that emerge individually or from larger groups. We aim to use this data to develop and improve our website and services in response to what our visitors want and need.

For what purposes does Streamline Connections Ltd collect and use your personal data?

Streamline Connections Ltd processes the personal data held about you in the following ways:

  • We process personal information to enable us to provide advice and professional services as an employment agency, to maintain our own accounts and records and to support and manage our employees
  • to provide you with updates and alerts, such as interview confirmations, feedback and offers
  • to monitor our own work and maintain our records
  • to administer and improve our website and other communications with you
  • to enable compliance with statutory and legal obligations
  • to detect and prevent fraud
  • to respond to any complaint that you might make
  • to contact you in an emergency
  • to answer general enquiries that you may make


Streamline Connections Ltd Job Alerts and Career Advice:

  • We may on occasion contact candidates stored in our database who are not actively looking for a new role
  • You may be asked to indicate that you consent to us storing the personal data you have provided for a limited time.
  • By providing consent to our storage of your personal data you are also providing consent to us contacting you if we receive details of a role which specifically matches your career aspirations
  • You may withdraw this consent at any time by emailing us at

Streamline Connections Ltd will not process your personal data:

  • to conduct market research or for marketing purposes
  • to pass it to a third party for that party’s or any other party’s purposes
  • to sell it to a third party

When does Streamline Connections Ltd disclose personal data?

We sometimes need to share the personal information we process with the individual themselves and also with other organisations. Where this is necessary we are required to comply with all aspects of the GDPR. What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons. It may be necessary for Streamline Connections Ltd to share your personal data with others, including:

  • financial organisations
  • current, past or prospective employers
  • suppliers and service providers
  • central government
  • business associates
  • complainants and enquirers
  • professional advisers and consultants
  • and as might be required by law, including compliance with any court order or legal obligation

In the event that Streamline Connections Ltd (or substantially all of its assets) were to be acquired by or merged with a third party, the personal data held by us about our customers would be included amongst the assets transferred or shared. If we were to sell or buy any business or assets, we may disclose personal data held by us to the prospective seller or buyer under strict confidentiality terms.

When entering into any agreements that involve the sharing or disclosure of personal data, Streamline Connections Ltd requires that these third parties comply with our data protection and information security policies or have substantially similar policies of their own in place.

Where does Streamline Connections Ltd store your personal data?

Streamline Connections Ltd has put in place appropriate technical and organisational measures to prevent accidental loss, damage or destruction of your personal data, and to protect your personal data against unauthorised, or unlawful use or theft. We put in place strict confidentiality agreements, including data protection obligations, with our third party service providers and data processors.

Your personal data will not be transferred outside the European Economic Area (EEA).

What are your rights?

The GDPR provides you with a number of rights in relation to your personal data. These include rights to the rectification or erasure of your personal data, and to restrict or object to its processing.


In the unlikely event that any of the personal data that we hold about you is inaccurate, incomplete or contains errors, please notify us in writing.  We shall take steps to verify your identity and we shall undertake to make the appropriate corrections at the earliest opportunity.


Should you wish to have some or all of your personal data erased, we will endeavor to do so although there may be instances where legitimate interests or the performance of our statutory obligations prevent us from doing so. Once we have taken steps to verify your identity; then deletion will take place within 30 days.  The erasure of your personal data could result in an inability to provide you with some or all of our services.

Restriction or Objection

If you wish to object to or restrict how your personal data is processed by us, you can do so by writing to us. Please see our contact details below. Please be aware that such requests could result in an inability to provide you with some or all of our services.


You also have the right to data portability and to make a data subject access request.  You may request that Streamline Connections Ltd provide the personal data that we hold about you to another data controller in a structured, commonly used and machine-readable format. In this instance, we would undertake initial checks to confirm your identity in order to further protect your interests. 

Notification of Breaches

Streamline Connections Ltd store highly personal information provided by our candidates.  We are aware of our responsibility as a recruiter to protect your information and to only share details with third parties upon receipt of your explicit consent. All of our systems are protected and only Streamline Connections staff and consultants have access to the personal information stored in your registration.

In the unlikely event that our computer systems are compromised and there is a potential loss of confidentiality we will report this breach to you.

In the unlikely event that personal data is taken or exposed from Streamline Connections records without our consent, we will provide reports surrounding that exposure within 72 hours of being notified of such an event and take any action necessary to restore security of your personal data.


You may request to be told whether or not personal data about you is being processed by Streamline Connections Ltd. If your personal data is being processed, you are entitled to receive a response from us that provides you with a description of that personal data, the purpose for which it is processed, the recipients or category of recipients to whom that data is disclosed, the source of the personal data, and information about its retention and storage. A copy of the personal data that is undergoing processing shall be provided to you.

To make such requests, it is advisable to do so in writing and to address this communication to our Data Protection Champion, c/o Compliance Department, Streamline Connections Ltd, Clockhouse Court, 5-7 London Road, St Albans, AL1 1LA. You can also email us at

We would be obliged to undertake initial checks to confirm your identity before processing any such requests.  This is in line with our policy that aims to best protect your information and interests.

Complaints procedure

If you have a complaint about the way your data is stored or handled by

Streamline Connections Ltd, please contact us

Alternatively you can contact us by writing to us at:

Data Protection Champion, c/o Compliance Department, Streamline Connections Ltd, Clockhouse Court, 5-7 London Road, St Albans, AL1 1LA.

Escalated Complaints

If you remain unhappy with the handling of your data you can complain to the ICO at:.
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Changes to our Privacy Policy

If in the future we make any changes to our privacy policy, the latest version of our privacy policy will be posted on our website.

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